info@farmfedfisheries.com
Welcome to Farmfed online fish & Meat mini super market.
Farmfed fish application is an online shopping portal of Farmfed Fishhub for range of retailed fish and meat products.
Definitions
"Agreement" means the terms and
conditions as detailed herein including all schedules, appendices, annexure,
privacy policy and will include the references to this Agreement as amended,
supplemented, varied or replaced time to time. www.farmfedfisheries.com or the
“Site” means the online shopping portal owned and operated by Farmfed fisheries
which provides a platform to the shoppers to buy the products listed on the site. "Vendor"
/ "Seller" / "Affiliate" shall mean the person or any legal
entity who offers for sale, sells the products or services on
www.farmfedfisheries.com. "Customer" / "Buyer" shall mean
the person or any legal entity who accepts the offer for sale on site by
placing an order for and or purchases any products offered for sale on the
site. "User" / "You" means and includes you and / or any
person or an entity including Vendor / Seller / Affiliate using or accessing
the services provided on this Site.
Eligibility
You represent and warrant that you are competent
and eligible to enter into legally binding agreement and have the requisite
authority to bind the other party to this Agreement. You shall not use this
Site if you are not competent to contract under the applicable laws, rules and
regulations.
Terms
This Agreement shall continue to be in full
force and effect for so long as you are using the site. The site provides the
online shopping plat wherein the users can purchase / buy the products and
services listed on it pursuant to the terms and conditions set forth below. By
clicking on the “Proceed to Payment” button, you are agreeing to use the
Services in a manner consistent with and abide by the terms and conditions of
this Agreement, our Privacy Policy, and with all applicable laws and
regulations.
Termination
Either User / You or Farmfed fisheries may
terminate the agreement at any time, with or without cause. However,
Farmfed fisheries reserves the right, in its sole discretion, to terminate your
access to the products and services offered on the site or any part there of at
any time, without notice.
Modification of Terms and Conditions
Farmfed fisheries may at any time modify the
terms and conditions contained on the Site without any prior notification to
you. You can access the latest version of the Terms and Conditions at any given
time. You should regularly review the Terms and Conditions. In the event the
modified Terms and Conditions are not acceptable to you, you should discontinue
using the site. However, if you continue to use the site you agree to accept
and abide by the revised Terms and Conditions.
Online Shopping Platform
You further agree and undertake that you are
accessing the services available on this Site and transacting at your sole risk
and are using your best and prudent judgment before entering into any transaction
through this Site. Farmfedfisheries accepts no liability for any errors or
omissions, whether on behalf of itself or third parties. The address at which
delivery of the product ordered by you are to be made should be correct and
proper in all respects.After the receipt of payment the Buyer / cash on
delivery as the case may be, Farmfedfisheries shall arrange for the delivery of
the product to the recipient at the shipping address provided by the Buyer. Any
and all orders placed by you on this site are a firm commitment to purchase and
you are obligated to complete the transaction and not contest it in anyway.
Before placing an order you are advised to check
the product description carefully. By placing an order for a product you agree
to be bound by the conditions of sale included in the item's description.
Product Pricing
Product prices listed on the website are
current. While every care has been taken to label the products accurately,
errors in data entry and updation may occur. Farmfedfisheries reserved the
right to cancel the order in case a transaction has been made where the price
indicated was not the correct price. In the rare event that happens, we will
give a full refund of all money received from the customer. Prices are subject
to change without advance notice. All prices on this web site are given in
Indian Rupees. For international cards used on the site, the banks applicable
exchange rate and charges will apply. We have no jurisdiction on this and any
disputes or queries on exchange rates and bank charges need to be directed to
the bank or institution that issued your card or payment instrument.
All orders are acknowledged at current
pricing. We will bill at price in effect at the time of receipt of money and
raising of an invoice. Some products which are listed on the web stores such as
fresh fruits and vegetables are products where prices change on a daily basis.
You will be billed the prices prevalent during the invoicing of the products.
However, for the products such as fresh fruits and vegetables, differential
amount due to differential weight shall be adjusted in the customer invoice
copy on delivery. Our products are liable for taxes, as applicable in India.
Out of Stock situations
Our endeavor is to ensure that all products
listed on the site are available in stock for dispatch to the buyer. However in
case this in not available for any reason, we will contact you within 2
business days and give you the option to exchange or cancel the order based on
your convenience.
Payment Options
The following modes of payments are available:
a) Credit Cards - Master Card, Visa, Diners
b) Debit Cards - Master Card, Visa, Maestro and
Rupay
c) Netbanking / Direct Debit payments from
select banks in India. A full list is available at the time of check out and
prior to making payments for purchases.
Presently above options are disabled.
d) Cash On Delivery. As per the government
ruling we shall not be accepting any 500 and 1000 rupees notes for COD orders
till further notice.
e) QR code/UPI payment: Person/buyer/customer to use merchant mobile payment solution on delivery.
Security
Transactions on the website are protected by SSL
(Secure Sockets Layer) and Secure Data Encryption using a 1024-bit process. Any
information you enter when transacting with the web store is sent in a Secure
Socket Layer (SSL) session and is encrypted to protect you against
unintentional disclosure to third parties. This is an assurance that it follows
the best security practices adopted by major online vendors where all payments
are processed in real-time for your security and immediate peace of mind.
Credit card and debit card information is not stored by us and is not taken by
us. This information is taken directly by the payment gateway provided who is
authorized and is compliant with the regulations and requirements of various
banks and institutions and payment franchisees that it is associated with.
Suspension due to non-compliance with Agreement
Notwithstanding other legal remedies that may be
available to Farmfedfisheries , Farmfedfisheries may in its sole discretion
limit user activity by immediately removing user listing either temporarily or
indefinitely or suspend or terminate user membership, and / or refuse to
provide user with access to the Site.
If the User is in breach any
of the terms and conditions of this Agreement;
If the User has provided
wrong, inaccurate, incomplete or incorrect initiation;
If your actions may cause any
harm, damage or loss to the other Users or Farmfed fisheries
Indemnity
User agrees to defend, indemnify and hold
harmless Farmfed fisheries , its employees, directors, officers, agents and
their successors and assigns and against any and all claims, liabilities,
damages, losses, costs and expenses, including attorney's fees, caused by or
arising out of claims based upon the use of their actions or inactions,
including but not limited to any warranties, representations or undertakings or
in relation to the non-fulfillment of any of its obligations under this
agreement or arising out of the serving infringement of any applicable laws ,
regulations including but not limited to intellectual property rights, payment
of statutory dues and taxes, claim of libel, defamation, violation of rights of
privacy or publicity, loss of service by other subscribers and infringement of
intellectual property or other rights. This clause shall survive the expiry or
termination of this Agreement.
Governing Law and Jurisdiction
This web based application is created and controlled by
Farmfed fisheries in Kerala, India and the laws of India shall apply. This
agreement is governed and construed in accordance with the Laws of India. You
hereby irrevocably consent to the exclusive jurisdiction and venue of courts in
Alappuzha, Kerala, India, in all disputes arising out of or relating to the use
of the Farmfed fisheries Site. Use of the Farmfed fisheries Site is unauthorized
in any jurisdiction that does not give effect to all provisions of these terms
and conditions, including without limitation this paragraph. You agree to
indemnify and hold Farmfed fisheries , its subsidiaries, affiliates, directors,
officers and employees, harmless any claim, demand, or damage, including
reasonable attorneys' fees, asserted by any third party due to or arising out
of your use of or conduct on the Farmfed fisheries Site.
Intellectual Property Rights
Farmfed fisheries and other names, graphics,
logos, and icons denoting Farmfed fisheries or its products or services are the
proprietary marks of Farmfed fisheries . These IPR's may not be used in
connection with any product or service that is not offered by Farmfed fisheries
, in any manner that is likely to cause confusion among customers, or in any
manner that disparages or discredits Farmfed fisheries . All other trademarks
not owned by Farmfed fisheries that appear on this site are the property of
their respective owners.
Entire Agreement
These terms and conditions, together with
privacy policy, and other rules and policies posted on the site, which are
hereby incorporated as set forth fully in these terms and conditions,
constitute the entire agreement between you and Farmfed fisheries with respect
to your use of and material available through the site, and they supersede all
prior or contemporaneous communications and proposals between you and
Farmfed fisheries with respect to this site. Any rights not expressly granted in
these terms and conditions are reserved.
Submissions
Farmfed fisheries welcomes your comments about
your experiences shopping with us and your suggestions about how to improve
this site. Any comments, ideas, suggestions, initiation, or any other content
you contribute to Farmfed fisheries or this site (including the name you submit
with any content) will be assumed to include a royalty-free, perpetual,
irrevocable, nonexclusive right and license for Farmfed fisheries to adopt,
publish, reproduce, disseminate, transmit, distribute, copy, use, create
derivative works, display worldwide, or act on such content, without additional
approval or consideration, in any, media, or technology now known or later developed
for the full term of any rights that may exist in such content, and you waive
any claim to the contrary.
Shipment of Products
We take no responsibility for goods signed by an alternative
person other than the person ordering the product at the address indicated at
the time of the order. Since the transactions are authorized by the card
holder, we do not take responsibility for incorrect addresses provided at the
time of placing the order The delivery will NOT be redirected / redelivered to
any other address in any circumstance.
The selected product will be delivered only in
the city it is mentioned as “available” on this Site.
Farmfed fisheries shall not be held responsible
for damage of products after delivery.
Farmfed fisheries will contact the customer on
the first time & confirm the date, time & address of delivery. If the
delivery fails due to the following reasons, Farmfed fisheries will contact the
customer 2nd time to deliver goods & levy delivery charges for the second
attempt. In case the customer refuses to pay the second time delivery charges,
Farmfed fisheries will refund the entire order money to the customer.
Farmfed fisheries will consider the order
delivery "failed" in the following cases;
Delivery not done due to wrong address.
Recipient not available.
Premises locked.
In case of floods / Heavy Rains / National Bandh
we reserved the right to reschedule the delivery for another date.
In case the product is not delivered due to any
of the above reasons, we will inform you about the same.
All claims for shortages or damages must be
reported to customer service on the day of delivery through the contact us page
on the web store. Also the said shortage of goods needs to be marked and signed
on the delivery challan copy and returned to the delivery person.
Delivery charges
Shipping and handling rates may vary based on
product, packaging, size, volume, type and other considerations. The shipping
and handling charges are given at the time of check out and consumers will know
about this before making payments.
Return & Exchange Policy
You may return a product brought from us in case
of damage or defect within 1 days of purchase for non-perishable products and
within 2 Hours of purchase for perishable products.
The return and exchange shall be in the form
credit note only and there would be no refund of cash. The date of purchase is
printed on the receipt.
However, after the period of 1 days for
non-perishable product and 2 hours for perishable products from the purchase
date, we cannot offer you a return & exchange.
Important information
Products can be returned or exchanged only if
the original receipt is presented.
The refund or exchange shall be subject to
inspection and in case it is not approved, then no refund & exchange shall
be initiated.
The Product must be unused and in the same
condition that you received it. It must also be in the original packaging.
The credit note cannot be exchanged or extended
beyond the validity mentioned on it.
We may change our Return & Exchange policy
from time to time.
The above policy is valid on all products except
gift cards and perishable items having shelf life of less than 2 days.
Disclaimer
"We as a Retailer shall be under no liability whatsoever in respect of any loss or damage arising directly or indirectly out of the decline of authorization for any transaction, on Account of the Cardholder having exceeded the preset limit mutually agreed by us with our acquiring bank from time to time ". Thank you for visiting www.farmfedfisheries .com